• Aspen, Juniper, Hawthorn, and Hickory have a Keurig and the Walnut, Oak, Sugar Maple, Sycamore, and Birch have a Coffee Maker.
• 1 pet maximum are allowed in our Glamping Tents.
• Guest is required to keep a credit card on file for fees incurred for damages, excessive cleaning, removal of pet hair, mud, etc.
• Glamping Check-In: 4:00 PM (No check in after 10 PM); Check-Out time: 10:00 AM
• During Value Season (5/2 – 6/26), Glamping sites have a two-night minimum; All Holidays and Weekends during Prime Season have a three-night minimum stay.
• Lakefront Glamping is a 3-night minimum from Memorial Weekend to the close of the season; 4-night minimum for July 4^th holiday. Standard Glamping is a 3-night minimum from June 22th to Labor Day, and for all Holiday Weekends (Memorial Day, July 4th, Labor Day). Standard Glamping is a 2-night minimum outside those dates.
• Standard, Lakeview, and Lakefront Glamping sites consist of a 16 x 16 safari-style tent on a 16 x 24 platform on a water/electric site. These units accommodate a maximum of 4 persons. Each of these units is furnished with a queen-sized bed, two side tables, lighting, stand-up cooler, coffee-maker, area rug, storage bench, and gas grills (we supply the propane). These units are equipped to sleep two persons.  You may bring air mattresses/sleeping bags to sleep a max of two additional persons.
• Family Lakefront Glamping are 16 x 24 safari-style tents nestled atop a 16 x 32 platform that extends into a front deck that overlooks the lakefront. These units are equipped to sleep 4 persons. You may bring air mattresses/sleeping bags to sleep an additional 2 persons ($) Each family glamping unit is equipped with a queen-sized bed, 2 twin size beds, pillows, side tables, lighting, mini fridge, coffee-maker, area rug, porch rockers, storage bench, cooler, picnic tables, lawn chairs, propane grill (we supply the propane) and a fire pit.
• You will need to bring your bed linens, including sheets, comforters, and pillow cases.
• Outside each Glamping tent there are porch rockers, a picnic table, lawn chairs and a fire pot.
• None of our rental units have phones, although there is reliable cell phone service in the area. Emergency messages for guests that are received in the office will be delivered immediately to your unit.
• Smoking, the use of electronic cigarettes, and vaping are prohibited in all rental units.

CONFIRMATIONS: Confirmation of Reservation is made upon receipt of 1/2 the rental fee.  The balance is due 30 days prior to arrival. Personal checks are accepted with all payments received 30 days prior to check in.  There is an ATM on the premises.  Upon arrival we accept Debit cards, MasterCard, Visa, Discover, cashier’s checks, and cash.

CANCELLATION POLICY:

• Cancellations received more than 60 days prior to check-in will be entitled to refund of deposit minus $150 cancellation fee.
• Cancellations received between 59 & 31 prior to check-in will will be entitled to refund given minus a cancellation fee of 50% of any monies paid.
• Cancellations received less than 30 days prior to check-in will not receive a refund or credit.
• We do not give credit or refunds due to inclement weather, illness, work schedule, no shows, early departures, failure to adhere to Keen Lake rules, or circumstances beyond the control of Keen Lake Management.

DAY GUESTS: We ask that your visitors stop by the office, register and pay the appropriate guest fee.  Day visitors should vacate the property by 8:00 PM.

SECURITY DEPOSITS: Upon your arrival, we require that you provide us with credit card information (MasterCard, Visa, Discover) as security against which sums required to pay for damage, breakage, or extraordinary housecleaning may be charged. No fees are charged at this time. Your credit card information is kept on file in a secure location. Upon your departure, our housekeeping staff will inspect your unit. Unless you have specifically requested to keep you card information on file, your card info will be removed from our system upon receipt of a good report from our housekeeping staff. Should damage occur, we will contact you before any charges are made.

HOUSEKEEPING:

• Please leave the unit in the condition in which you find it.
• Please bag garbage and place on deck of unit.
• Please remove all debris from the interior of the unit and remove all personal items, including food.

WATERCRAFT: We rent rowboats, aqua cycles, kayaks, and paddleboards.  You may bring your own watercraft. You must have a Coast Guard approved life vest for every person in your watercraft and a sound producing device.  The largest rowboat we can accommodate at our launch area is 14 feet.  Only electric motors are permitted.  Boats with electric motors must be registered in the guest’s state of residence.

If you bring a boat to Keen Lake, we have a boat launch fee of $5.00 per boat. Remember to make sure your interior and exterior is cleaned before you launch.  Algae and plant hitchhikers healthy for one lake environment may be toxic to another.  Please help us keep our waterway healthy.

CAMPFIRES AND FIREWOOD: All fires must be contained within the fire ring provided at each campsite. The Pennsylvania Department of Agriculture has banned the importation of any out of state firewood.  The fines for bringing firewood across state lines are considerable.  While this may sound excessive, the Asian long horned beetle and other invasive pests are destroying woodlands across our country at an alarming rate.  For those of us who love the outdoors, you know that protecting our forests is crucial.  Keen Lake does not permit any firewood to be brought on to our property. Local firewood is available at the office for purchase.

FISHING: Keen Lake fish include bass, bluegill, calico, perch, pickerel and catfish. We encourage catch and release. A Pennsylvania fishing license is required for ages 16 and over.  You can save time and purchase your fishing license in advance by visiting the Outdoor Shop at www.fishandboat.com. Fishing licenses are no longer sold on premises at Keen Lake.

Pets:

• Keen Lake is pet-friendly throughout the park and on our waterfront.  Pets at Keen Lake have their own beach and lake access.  Up to 1 pet per glamping unit are permitted at our Glamping units.  A fee of $75 is assessed for each pet. (It is possible to bring additional pets, but prior arrangements must be made with management.)
• Your Guests and Visitors may not bring pets.
• All pet eliminations/dog droppings must be bagged and disposed of immediately and are the sole responsibility of the pet owner. (We provide Dogipot bags at various locations for your convenience.)
• Pets should not be left unattended, particularly if their barking will disturb other campers.
• When outside your unit, pets are to be on a short leash at all times, unless tied on a strong durable chain or rope that will not allow your pet to extend off the site/lawn in any direction.
• Pets must be under the control of their owners at all times–we ask that  you do not allow your small children to walk your pet.
• Please bring your pets papers indicating vaccinations to be presented to our staff upon request.
• Pets (with the exception of service animals) are not permitted in the pool area, the people beach, the Game Room, the Movie Lounge, the Green Barn, Office or at Group Activities.